Terms & Conditions

Last updated: 7 August 2026

These Terms & Conditions apply to coaching services provided by Sarah Lawrence trading as Align Mindset Coaching.

Coaching

Coaching is a collaborative process designed to support personal growth, behavioural change and goal achievement. Coaching is not counselling, psychotherapy or medical advice and should not be used as a substitute for professional healthcare.

Programme Commitment

Seasons of Change is designed as a complete programme rather than a series of individual sessions. By joining, you are committing to the full programme and the payment option you have chosen. If circumstances change, please get in touch. I will always aim to find a fair and reasonable way forward.

Appointments

If you need to cancel or reschedule your appointment, please let me know as soon as possible. Cancellations made more than 48 hours before your appointment will receive a full refund. Cancellations made between 24 and 48 hours before your appointment will normally receive a 50% refund. Unfortunately, cancellations with less than 24 hours' notice are generally non-refundable. I understand that life can sometimes be unpredictable. In exceptional circumstances, I reserve the right to use my discretion and may vary this policy where I feel it is fair to do so.

Confidentiality

Everything discussed during coaching sessions will be treated as confidential unless required by law or where there is a serious concern for your safety or the safety of others.

Payments

Payment is required before coaching sessions or programmes begin unless another arrangement has been agreed in writing.

Changes

These Terms & Conditions may be updated from time to time. The latest version will always be available on this website.

Contact

If you have any questions about these Terms & Conditions, please contact:

Sarah Lawrence

Trading as Align Mindset Coaching

Email: sjw5541@gmail.com