Privacy Policy

Last updated: 25 August 2026

This Privacy Policy explains how I, Sarah Lawrence, collect, use and protect your personal information when you visit this website, make an enquiry or work with me. I am the data controller responsible for the personal information described in this Privacy Policy.

What information I collect

I may collect personal information, including:

Your name

Email address

Telephone number

Information you choose to provide through my contact form

Information required to process payments for coaching services

Where I get your information
I usually receive your personal information directly from you, for example when you contact me, complete a form, make a payment or work with me.

Sensitive information
During coaching, you may choose to share information about your health, wellbeing or other sensitive personal circumstances. Where this information is classed as special category data under UK data protection law, I will only process it where there is an appropriate lawful basis and additional legal condition for doing so.

How I use your information

Your information may be used to:

Respond to your enquiries

Arrange coaching sessions

Provide coaching services

Process payments

Improve my website and services

Meet legal and regulatory obligations

Lawful basis for using your information
I only use your personal information where I have a lawful basis to do so. Depending on the circumstances, this may be because:

β€’ it is necessary to respond to your enquiry or provide services you have requested;
β€’ it is necessary for my legitimate interests in running my business, responding appropriately to enquiries, understanding how my services and website are used, and improving them, provided those interests do not override your rights and interests;
β€’ I need to comply with a legal obligation; or
β€’ you have given your consent, where consent is required.

Payments

Payments made through this website are processed securely using Squarespace Payments. I do not store your payment card details.

Sharing your information
I may share personal information with trusted service providers where necessary to operate my website, process payments or provide my services. These may include website hosting, payment processing, analytics and other business administration services.

I only share information where necessary and do not sell your personal information to third parties.

International transfers
Some of the service providers I use may process personal information outside the UK. Where this happens, I take appropriate steps to ensure that your information is protected in accordance with UK data protection law.

Automated decision-making
I do not use your personal information to make solely automated decisions that have legal or similarly significant effects on you.

Website analytics


This website uses Google Analytics to help me understand how visitors use the site and to improve the website and visitor experience. Google Analytics is only used where you have given the required consent through the cookie banner.

Cookies


This website uses cookies and similar technologies. Some cookies are necessary for the website to function, while others, including analytics cookies, are used only with your consent where required.

You can choose whether to accept non-essential cookies through the cookie banner and can change your preferences at any time.

Data security

Reasonable measures are taken to protect your personal information from unauthorised access, disclosure, alteration or misuse.

How long I keep your information

I only keep your personal information for as long as reasonably necessary for the purpose it was collected, including providing coaching services and meeting any legal, accounting or regulatory requirements. When information is no longer required, I will securely delete or dispose of it.

Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

Request access to the personal information I hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Request restriction of how your personal information is used.
Object to certain uses of your personal information.
Request transfer of your personal information where applicable.
Withdraw consent at any time where consent is the basis for processing.

Complaints about how I use your personal information
If you have a concern or complaint about how I have handled your personal information, please contact me using the details below. I will acknowledge your complaint within 30 days, investigate it without undue delay, keep you appropriately informed about its progress and let you know the outcome.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK regulator for data protection. You can find information about raising a concern at the ICO website: ico.org.uk

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Sarah Lawrence

Email: sjw5541@gmail.com